# TSH — Total Solutions Hub — Custom AI Agents

TSH builds custom AI agents fine-tuned on your own data. Run them standalone on your premises — a one-time build you own outright — or hosted on our secure EU servers. We also deliver TSH Let's Vibe! (low-cost custom software) and AI business integration consulting with measurable KPIs. Based in Gijón, Asturias, Spain; serving Spain, the EU and worldwide.

## Services

### Custom AI Agent Development
We engineer purpose-built AI agents fine-tuned on your proprietary processes, documents and operational data, aligned to your specific goals. Run it standalone on your premises — no cloud, no subscriptions — or let us host and maintain it on our secure EU servers. Either way, you control the data. Fixed price from the start; on your premises or hosted by TSH; standalone is a one-time build you own; delivery from one week.

### TSH Let's Vibe!
Custom software the low-cost-airline way. Our proprietary solution-generator pipeline and AI-assisted development cut production costs, so you get exactly the software you need — fast and at a fraction of the usual price. Start with a lean base build and add only the extras you choose: AI agents, integrations, hosting, maintenance. You pay only for what you take. Warranty per the specs agreed at contract; optional paid maintenance.

### AI Business Integration Consulting
Not sure where AI or new software fits in your operations? We assess your business flows end-to-end and propose the right solution — a custom agent, a hosted plan or custom software — each with measurable success indicators (KPIs) agreed upfront, grounded in practical engineering, not vendor hype.

## Plans

- **Standalone — "Own It"**: one-time build installed on your premises. Runs on your hardware or a TSH appliance; zero subscriptions, zero cloud dependency; air-gapped operation possible; you own it outright; support optional. Best for: regulated & air-gapped sites.
- **Hosted — "Essential"**: we run your agent on our secure EU servers. Dedicated instance, never shared; monitoring and security patches; daily backups; uptime commitment defined in your contract; email support. Best for: SMEs without an IT team.
- **Hosted — "Evolve"** (most complete): everything in Essential, plus periodic retraining on your new data, model and feature updates, a quarterly review against agreed KPIs, and priority support. Best for: growing data & processes.
- **Hosted — "Partner"**: everything in Evolve, plus new features and agents built on request, integration with your other systems, a dedicated contact person, and roadmap meetings with our engineers. Best for: scaling businesses.

Every solution is customised, so there is no fixed price list. You get a firm quote upfront — the lowest on the market.

## Process

1. Define — we map your workflows and define measurable success criteria.
2. Craft — we build the agent, made to fit your business.
3. Commissioning — demanding testing in simulated and real-world scenarios.
4. Deploy — it goes live on your premises or on our secure servers.

See the process: https://www.totalsolutionshub.net/#how

## Use Cases

### Engineering & Industry
- PUNCH-O — Punch List Agent: closes each punch only when the approver confirms closure and the responsible party provides evidence. Target: −70% follow-up effort.
- SAFE-O — HSE Prediction Agent: predicts when lost-time-injury probability is high. Target: early warning before an LTI.
- Procedure Writer: drafts operating and commissioning procedures with every value traced to its source. Target: 3 weeks to 2 days per draft.
- JSA / Risk Assessment Generator: drafts the Job Safety Analysis and risk assessment from your own standards. Target: hours to minutes per JSA.
- LOTO / Isolation Certificate Generator: traces every isolation point mathematically. Target: hours to minutes per certificate.
- Technical Document Analysis: query years of project archives in plain language. Target: 95% faster retrieval.

### Small & Medium Businesses
- Lead Qualification & CRM: scores every inbound lead and drafts tailored follow-ups. Target: +30% conversion.
- AI Company Manager: an AI office layer — schedules, deadlines, invoices and a daily briefing. Target: −40% admin time.
- Customer Support Agent: answers customers on WhatsApp, email and web chat 24/7. Target: replies in minutes.
- Influencer & Social Media Agent: drafts and schedules content across channels. Target: 3x content output.
- Marketplace Operations Agent: writes, translates and keeps catalogues up to date. Target: −60% catalogue work.
- Office Agent for Construction & Family Businesses: a WhatsApp voice note becomes the quote, invoice, schedule and paperwork. Target: ~5 hours saved per week.

## Data Sovereignty & Security

Standalone deployments run exclusively on your hardware — training, inference and storage inside your network perimeter. Hosted plans run a dedicated instance on our secure EU servers, never shared and never used to train anything for anyone else. Data is encrypted at rest, version-controlled, and every action produces an immutable, auditable trail. Aligned with the EU AI Act, GDPR (Article 32), NIS2 and ISO 27001.

## Frequently Asked Questions

- **What hardware do I need?** Usually none to source — delivered on a TSH appliance, or matched to your hardware.
- **Is my data used to train models for other clients?** No, never — this applies equally to our hosted plans.
- **How long does it take?** 1–12 weeks depending on complexity.
- **Can agents work completely offline?** Yes, in standalone deployments.
- **What do the hosted plans include?** Hosting, monitoring, security patches, daily backups and support; Evolve adds retraining and updates; Partner adds new features and a dedicated contact.
- **Where is my data hosted?** On TSH's own servers in the European Union, in a dedicated instance for your company only.
- **What is TSH Let's Vibe!?** Our low-cost custom software service.
- **What does a TSH AI agent cost?** Every solution is customised, so there is no fixed price list; you receive a firm quote upfront.
- **What if TSH ceases operations?** Standalone agents keep running; hosted clients can request a full handover at any time.
- **How is this different from ChatGPT Enterprise or Azure OpenAI?** Those rent shared, general-purpose cloud models. A TSH agent is purpose-built for your work, fine-tuned on your data and owned outright — and even on our hosted plans it runs as a dedicated instance on our own EU servers.

## Contact

- Email: contact@totalsolutionshub.net
- Website: https://www.totalsolutionshub.net
- Address: Calle Infancia 5, BJ dcha., 33207 Gijón, Asturias, Spain